Frequently Asked Questions
You Asked, We Answered
What colour are the patches?
The patches are available in two colours - Black or White. The front face of the fabric patch is black or white. On the rear of the patch is a white backing film that covers the adhesive. This white film is peeled off before use.
Is it easy to apply the patches?
The applicators make the patches extremely easy to apply. The whole process will take no longer than a couple of minutes.
How long should I leave the patches for before using my footwear?
Ensure that the patch is firmly applied to your footwear (spend some time rubbing over the patch to ensure it is stuck down firmly). After application allow the adhesive to dry (cure) for 24 hours before using your footwear
How long will the patches last for?
If the patches are applied correctly (please follow the instructions and important notes) then they will remain attached inside your footwear. However, we don’t live in an ideal world and sometimes the adhesive on the patches may fail. Therefore, it might be necessary to replace a patch if it becomes unstuck.
Is there anything I need to do to my footwear before applying the patches?
To ensure optimum adhesion ensure that your footwear is dry and clean before applying the patches.
Can I use the patches with Allbirds footwear?
Yes - as long as the footwear is flexible enough for the toe area to be pressed down against the patch/applicator during the application process. The patches have been tested with a selection of Allbirds footwear.
Can I wash my footwear after the patches have been installed?
Although we do not recommend machine washing your footwear, if you do choose to, it should be on a cool wash (no more than 30°C). After washing ensure they are dry before use.
